FINCH - Profit Driven Advertising

Dear Finch team, I would like to justify my evaluation. On 18.06. I attended a training held by you at one of your customers in Munich, in which it was among other things about Google My Business and the importance of reviews. Unfortunately, it is now the case that your agency itself does not implement these measures presented by you in the form presented. No reviews, no appealing photos, no professional appearance, as it is propagated by your agency as so important. When I asked why this was so, I got the answer that the principles presented by them do not apply to your agency, because this has no relevance for your major clients. I would be interested to know whether your client sees it the same way. Therefore one point deduction. In addition, some questions could not be answered specifically for us participants, which can happen, no one is omniscient. Unfortunately, no possibility was offered afterwards how we could get the answer, which is a pity and means another point deduction. Another minus point is that, similar to above, my question about how to deal with search terms could not be clarified. Again, no possibility of subsequent clarification. Thus I come to the evaluation of 2 stars. Since this has no relevance for you due to your customer structure, however, this should not bother you further. If it does, you are welcome to enter into dialogue with me.