CleverReach GmbH & Co. KG

Hi Josephine, we are happy to hear our Serviceteam (Jannika) was able to help you quickly and to your satisfaction. We wish you all the best! Dennis Welz - CleverReach-Team

Hello Mr. Walkie, Thank you very much for taking the time to review us! The image manager was completely revamped and redesigned in calendar week 45 of 2025. Features such as moving images to subfolders while preserving links, bulk deletion, etc., are all new there—as are the entire interface and user experience. Since I can’t find any request from you—please feel free to email me at [email protected] to explain exactly what you mean when you say that nothing in this area has been modernized—is there something missing? If so, what specifically? Thank you! Dennis Welz from the CleverReach team

Hello Dennis, Thank you for your feedback. We take customer satisfaction very seriously and have looked into your case immediately. According to our records, your inquiry was received two days ago. While we strive to respond as quickly as possible, please understand that processing times can vary depending on current volume. We are prioritising your request and will get back to you shortly to resolve the matter. Best regards Jannis from CleverReach

Hello Paul-Klinger Künstlersozialwerk, Thank you very much for giving CleverReach—and especially our support team—a 5-star rating on Google. We are delighted that our colleagues were able to assist you quickly and efficiently with your questions, and we wish you continued success with CleverReach. Dennis Welz from the CleverReach team

Hallo Pascal, wir freuen uns sehr über Ihre 5-Sterne-Bewertung bei Google. Vor allen Dingen, dass unser Support Ihnen so zusagt und dass die Bedienung für Sie so intuitiv ist. Beide Punkte sind uns sehr wichtig in der Entwicklung und in unserem Service. Wir wünschen Ihnen alles Gute und weiterhin viel Freude mit CleverReach! Dennis vom CleverReach-Team

Hello NETZ Bangladesh, Thank you very much for this great feedback! We are delighted to hear that we were able to keep your backs free in the pre-Christmas final spurt. We will of course be very happy to pass on the praise directly to our colleague. That's certainly a nice motivation just before the holidays. We wish you continued success and a relaxing festive season! Dennis Welz from the CleverReach team

Hello Jessica, We really appreciate that you have been loyal to CleverReach for a long time. It is our goal to provide you not only with a great email marketing product, but also with fast and competent service. Thank you for the full star rating and the kind praise! Dennis from the CleverReach team

Hello Branco! Thank you for rating us! The Basic plan is a plan with limited features for a correspondingly lower price. Some functions, such as time-controlled shipping, are part of the higher Pro tariff. Of course, the differences are all listed, for example at https://www.cleverreach.com/de-de/preise-und-tarife/ via the "Show all functions" button. If required, you can upgrade to the Pro tariff at any time - any money already paid will of course be credited. Dennis from the CleverReach team